Ternova Group · Digital Systems Agency

Websites, Automations & Smart Systems for Growing Businesses

Ternova Group helps small businesses turn their online presence into a working system — from websites and lead capture to booking, payments, and follow-up automation.

WebsitesAutomationBooking SystemsLead CaptureAI ToolsBusiness Workflows
Why Ternova

Built by business owners, not just designers.

Many agencies build websites. We build businesses. Ternova Group was created by entrepreneurs who actively operate service businesses, manage customer relationships, and build systems that generate revenue. We focus on websites and systems that help businesses grow — not just look good.

Lead Generation

Sites built to capture and convert visitors into real inquiries.

Automation

Forms, emails, and workflows that follow up while you sleep.

Customer Experience

Clear, trustworthy journeys that make working with you easy.

Business Growth

Foundations that support more bookings, more revenue, more scale.

  • More leads
  • More bookings
  • Better automation
  • Less manual work
  • Clear reporting
Nikki — founder of Ternova Group, entrepreneur and systems-focused business owner
Meet the Founder

Meet Nikki.

Business Owner. Systems Builder. Problem Solver.

Hi, I'm Nikki.

I'm an entrepreneur, accountant, and systems-focused business owner who believes technology should make running a business easier — not more complicated.

Over the years, I've built and operated multiple businesses across different industries, including professional services, home services, e-commerce, and event-based businesses. I'm the founder of Forever Linked Permanent Jewelry, Laundry Nook, and JourneyHQ, and co-owner of The Tax Ladies. Along the way, I've learned that most business owners don't need more software — they need better systems.

That's what led to the creation of Ternova Group.

What started as building websites and automations for my own companies quickly grew into helping other businesses improve their online presence, streamline operations, and create better customer experiences.

Today, Ternova Group helps businesses build websites, automate repetitive tasks, improve lead generation, and create systems that support long-term growth.

When I recommend a solution, it's because I would use it in my own business.

Experience Highlights

Business Owner

Built and operated multiple service-based businesses.

Accounting & Operations

Extensive experience with business systems, reporting, and process improvement.

Website Development

Designed websites focused on lead generation and customer experience.

Automation & Systems

Created tools and workflows that reduce manual work and improve efficiency.

I believe every business deserves systems that work as hard as they do.

Whether you're launching something new or improving an existing business, my goal is to help you create practical solutions that save time, generate opportunities, and support growth.

Book a Strategy Call with Nikki
What We Build

Digital systems that do the work for you.

We build the website, then connect every piece that makes it earn its keep — forms, calendars, CRMs, payments, and follow-up.

Business Websites

Professional websites built to convert visitors into leads, bookings, or buyers.

Website + Automation

Connect your site to forms, emails, calendars, CRMs, payments, and follow-up workflows.

Custom Business Tools

Lightweight dashboards, portals, internal tools, and app-style systems for growing businesses.

AI-Powered Systems

Smart workflows that reduce manual tasks and help your business respond faster.

How We Work

Simple process. Real results.

A focused four-step engagement designed to keep your project moving from idea to live system.

  1. 01

    Step 1

    Discovery

    We learn about your business, goals, customers, and current challenges.

  2. 02

    Step 2

    Strategy

    We map out the pages, customer journey, and automation opportunities.

  3. 03

    Step 3

    Build

    We create your website, integrations, forms, and workflows.

  4. 04

    Step 4

    Launch

    Your site goes live and is ready to generate leads and support growth.

Who We Help

Built for the businesses that keep the world moving.

Service Businesses
Personal Brands
Coaches & Consultants
Authors & Speakers
Nonprofits
Local Trades
Tax & Accounting Firms
Startups & App Ideas
Why Ternova Group

Built by a business owner, not just a designer.

Ternova Group understands that a website is not just a digital brochure. It should support your operations, capture leads, automate follow-up, and help your business make money. We combine clean design with practical business strategy and systems thinking.

Strategy

Built around how your business actually makes money.

Design

Modern, clean, and trustworthy — built to convert.

Systems

Booking, payments, CRMs, and automation, integrated.

Scale

Foundations that grow with your business, not against it.

Case Studies

Real businesses. Real solutions.

A look at how we've helped service businesses turn their websites into working systems.

Permanent Jewelry / Events

Forever Linked Permanent Jewelry

  • Mobile booking
  • Event inquiries
  • Permanent jewelry information
  • Lead generation

Laundry Pickup & Delivery

Laundry Nook

  • Pickup and delivery scheduling
  • Customer intake
  • Service information
  • Automated lead capture
Selected Work

Real businesses. Working websites.

See full portfolio

Permanent Jewelry / Events

Forever Linked Permanent Jewelry

Permanent jewelry in Athens, GA — welded 14k gold-filled and sterling silver bracelets, anklets, necklaces and rings. A mother–daughter mobile team traveling to private parties, bridal showers, sorority events and pop-ups across Georgia.

View Project

Laundry Pickup & Delivery

Laundry Nook GA

Professional wash & fold pickup and delivery for busy families, professionals, students, and businesses across the Athens, Georgia area. Free pickup within a 50-mile radius and 24-hour turnaround on orders under 100 lbs.

View Project

Author / Speaker / Personal Brand

Dr. Clement Iyoha

Author, pastor, speaker and ministry leader writing at the intersection of faith and leadership — equipping believers, pastors, and leaders to live the life God designed for them, with published books and 100+ conferences and churches served.

View Project

Tax Resolution

Fresh Start Tax

Georgia-based IRS tax relief and resolution firm helping people with back taxes explore options like Offer in Compromise, IRS payment plans, and wage garnishment and levy relief — with personalized guidance from real tax professionals.

View Project

SaaS / Laundry Software

WashLogic

Operations software built for wash-and-fold and laundry pickup businesses — order intake, route and pickup tracking, customer accounts, and an operator dashboard designed to run the day-to-day of a modern laundry service.

View Project

Nonprofit / Food Distribution

PantryFlow (Community Pantry Pro)

Software that streamlines food pantry operations with client management, visit tracking and frequency rules, multi-location dashboards, and an events calendar — designed to help nonprofits serve their communities more effectively.

View Project

Booking / Waitlist Software

Hold My Spot

Reservation and waitlist software for service businesses and event vendors — timed holds, smart waitlists with auto-notifications, Stripe payments, and live analytics so operators stop losing money to no-shows.

View Project

Tax & Business Services

Tax Ladies Business Setup

Guided business formation for new founders — LLC formation, S-Corp elections, and 501(c)(3) non-profit setup with secure intake, document signing, and a live status dashboard from intake through EIN.

View Project

Construction / Trades

Apex Foam Insulation

Local spray foam insulation contractor serving Athens, Watkinsville, and Georgia — residential, attic, crawl space, and metal building / commercial spray foam that seals air leaks and lowers energy bills.

View Project
Testimonials

What clients say.

"Ternova rebuilt our site and connected booking, email, and follow-up. Inquiries went up almost immediately and our process feels effortless."

Client Name

Service Business Owner

Packages

Pricing that matches the stage of your business.

From a clean first website to fully automated business systems, choose the engagement that fits where you are.

Starter Website

For new businesses that need a clean, professional online presence.

Starting at $1,500

  • Up to 5 pages
  • Mobile-friendly design
  • Contact form
  • Basic SEO setup
  • Social media links
See details

Growth Website

For businesses that need their site to generate and manage leads.

Starting at $3,000

  • Up to 10 pages
  • Lead capture forms
  • Booking / calendar integration
  • Email automation setup
  • Payment link or checkout setup
See details

Custom Systems

For businesses that need more than a standard website.

Custom Quote

  • Client portals
  • Dashboards
  • Internal tools
  • App-style prototypes
  • Custom workflows
See details
Industries

Industries we serve.

We work across service-driven industries where websites and automation move the needle.

Service Businesses

Booking, intake, and follow-up built around how you actually operate.

Contractors

Lead capture, estimates, and project inquiry workflows.

Professional Services

Credibility-first sites for firms, consultants, and advisors.

Nonprofits

Donor-friendly sites and volunteer or program management tools.

Authors & Speakers

Personal brand sites for media, books, talks, and events.

Home Services

Mobile-first sites that convert local search into booked jobs.

Health & Wellness

Patient and client intake, scheduling, and trust-building content.

Local Retail

Storefront-style sites with hours, products, and lead funnels.

Free Website Review

Not sure what's missing from your website?

Request a free website review and receive actionable recommendations to improve your online presence, customer experience, and lead generation.

Request Free Review

Your website should be working harder for your business.

Book a Website Strategy Call
Resources

Website Design, Automation & Business Systems

Ternova Group designs and builds modern websites, business automation, and smart digital systems for service businesses, professional firms, nonprofits, and growing local companies. We focus on the foundation most small businesses are missing — a website that does more than sit online, and back-end automation that turns visitors into leads, leads into bookings, and bookings into long-term customers.

Website Design for Small Businesses

A great small business website is fast, mobile-first, and built around clarity. We design clean, conversion-focused websites that communicate what you do, who you serve, and how customers can take the next step. Every page is structured for search engines and human readers — proper headings, semantic HTML, optimized images, and a layout that reflects the credibility of your brand. Whether you need a brand-new website or a redesign of an outdated one, we build sites that work on every screen and load quickly enough to keep visitors engaged.

Business Automation That Saves Time

Most service businesses lose hours every week to manual work: chasing inquiries, copying data between tools, sending the same emails over and over. We connect your website to the systems you already use — CRMs, calendars, email platforms, payment processors, and spreadsheets — so the busywork happens in the background. Automated lead routing, follow-up sequences, appointment reminders, and intake workflows reduce errors, improve response time, and give your team room to focus on customers instead of admin tasks.

Lead Generation Systems

Traffic is not the goal. Leads are. We build lead generation systems that combine clear messaging, focused landing pages, trust-building content, and conversion-ready forms. From local service businesses to professional firms, our setups capture every inquiry, score and tag the lead, and immediately route it to the right person or workflow. We pair this with SEO fundamentals — structured metadata, fast performance, and content that targets the searches your customers actually run — so your website earns visibility in both local and national search results.

Customer Management & Online Booking Systems

Booking and customer management should feel effortless for the people you serve. We design online booking systems that let customers schedule directly from your website, choose services, pay deposits, and receive automated confirmations and reminders. On the back end, your team gets a clear customer record, easy rescheduling, and the data needed to follow up at the right time. For businesses with more complex needs, we build lightweight client portals and internal dashboards that centralize customer information, project status, and communication.

Built for Service Business Websites

Our work is shaped by the realities of running a service business. We understand the pressure of inconsistent leads, missed follow-ups, and websites that look fine but do not convert. Every project starts with a strategy conversation about how your business actually makes money, then we design and build the smallest, cleanest system that supports it. The result is a website and operations stack that earns its place — generating leads, supporting customers, and giving you visibility into what is working.

If you are searching for a website designer, a small business automation partner, or a team that can build a complete lead generation and customer management system, Ternova Group is built for the way modern service businesses operate.