Lead Generation
Sites built to capture and convert visitors into real inquiries.
Ternova Group helps small businesses turn their online presence into a working system — from websites and lead capture to booking, payments, and follow-up automation.
Many agencies build websites. We build businesses. Ternova Group was created by entrepreneurs who actively operate service businesses, manage customer relationships, and build systems that generate revenue. We focus on websites and systems that help businesses grow — not just look good.
Sites built to capture and convert visitors into real inquiries.
Forms, emails, and workflows that follow up while you sleep.
Clear, trustworthy journeys that make working with you easy.
Foundations that support more bookings, more revenue, more scale.

Business Owner. Systems Builder. Problem Solver.
Hi, I'm Nikki.
I'm an entrepreneur, accountant, and systems-focused business owner who believes technology should make running a business easier — not more complicated.
Over the years, I've built and operated multiple businesses across different industries, including professional services, home services, e-commerce, and event-based businesses. I'm the founder of Forever Linked Permanent Jewelry, Laundry Nook, and JourneyHQ, and co-owner of The Tax Ladies. Along the way, I've learned that most business owners don't need more software — they need better systems.
That's what led to the creation of Ternova Group.
What started as building websites and automations for my own companies quickly grew into helping other businesses improve their online presence, streamline operations, and create better customer experiences.
Today, Ternova Group helps businesses build websites, automate repetitive tasks, improve lead generation, and create systems that support long-term growth.
When I recommend a solution, it's because I would use it in my own business.
Experience Highlights
Built and operated multiple service-based businesses.
Extensive experience with business systems, reporting, and process improvement.
Designed websites focused on lead generation and customer experience.
Created tools and workflows that reduce manual work and improve efficiency.
I believe every business deserves systems that work as hard as they do.
Whether you're launching something new or improving an existing business, my goal is to help you create practical solutions that save time, generate opportunities, and support growth.
Book a Strategy Call with NikkiWe build the website, then connect every piece that makes it earn its keep — forms, calendars, CRMs, payments, and follow-up.
Professional websites built to convert visitors into leads, bookings, or buyers.
Connect your site to forms, emails, calendars, CRMs, payments, and follow-up workflows.
Lightweight dashboards, portals, internal tools, and app-style systems for growing businesses.
Smart workflows that reduce manual tasks and help your business respond faster.
A focused four-step engagement designed to keep your project moving from idea to live system.
Step 1
We learn about your business, goals, customers, and current challenges.
Step 2
We map out the pages, customer journey, and automation opportunities.
Step 3
We create your website, integrations, forms, and workflows.
Step 4
Your site goes live and is ready to generate leads and support growth.
Ternova Group understands that a website is not just a digital brochure. It should support your operations, capture leads, automate follow-up, and help your business make money. We combine clean design with practical business strategy and systems thinking.
Strategy
Built around how your business actually makes money.
Design
Modern, clean, and trustworthy — built to convert.
Systems
Booking, payments, CRMs, and automation, integrated.
Scale
Foundations that grow with your business, not against it.
A look at how we've helped service businesses turn their websites into working systems.
Permanent Jewelry / Events
Laundry Pickup & Delivery
Tax Resolution
Permanent Jewelry / Events
Permanent jewelry in Athens, GA — welded 14k gold-filled and sterling silver bracelets, anklets, necklaces and rings. A mother–daughter mobile team traveling to private parties, bridal showers, sorority events and pop-ups across Georgia.
View ProjectLaundry Pickup & Delivery
Professional wash & fold pickup and delivery for busy families, professionals, students, and businesses across the Athens, Georgia area. Free pickup within a 50-mile radius and 24-hour turnaround on orders under 100 lbs.
View ProjectAuthor / Speaker / Personal Brand
Author, pastor, speaker and ministry leader writing at the intersection of faith and leadership — equipping believers, pastors, and leaders to live the life God designed for them, with published books and 100+ conferences and churches served.
View ProjectTax Resolution
Georgia-based IRS tax relief and resolution firm helping people with back taxes explore options like Offer in Compromise, IRS payment plans, and wage garnishment and levy relief — with personalized guidance from real tax professionals.
View ProjectSaaS / Laundry Software
Operations software built for wash-and-fold and laundry pickup businesses — order intake, route and pickup tracking, customer accounts, and an operator dashboard designed to run the day-to-day of a modern laundry service.
View ProjectNonprofit / Food Distribution
Software that streamlines food pantry operations with client management, visit tracking and frequency rules, multi-location dashboards, and an events calendar — designed to help nonprofits serve their communities more effectively.
View ProjectBooking / Waitlist Software
Reservation and waitlist software for service businesses and event vendors — timed holds, smart waitlists with auto-notifications, Stripe payments, and live analytics so operators stop losing money to no-shows.
View ProjectTax & Business Services
Guided business formation for new founders — LLC formation, S-Corp elections, and 501(c)(3) non-profit setup with secure intake, document signing, and a live status dashboard from intake through EIN.
View ProjectConstruction / Trades
Local spray foam insulation contractor serving Athens, Watkinsville, and Georgia — residential, attic, crawl space, and metal building / commercial spray foam that seals air leaks and lowers energy bills.
View Project"Ternova rebuilt our site and connected booking, email, and follow-up. Inquiries went up almost immediately and our process feels effortless."
Client Name
Service Business Owner
From a clean first website to fully automated business systems, choose the engagement that fits where you are.
For new businesses that need a clean, professional online presence.
Starting at $1,500
For businesses that need their site to generate and manage leads.
Starting at $3,000
For businesses that need more than a standard website.
Custom Quote
We work across service-driven industries where websites and automation move the needle.
Booking, intake, and follow-up built around how you actually operate.
Lead capture, estimates, and project inquiry workflows.
Credibility-first sites for firms, consultants, and advisors.
Donor-friendly sites and volunteer or program management tools.
Personal brand sites for media, books, talks, and events.
Mobile-first sites that convert local search into booked jobs.
Patient and client intake, scheduling, and trust-building content.
Storefront-style sites with hours, products, and lead funnels.
Request a free website review and receive actionable recommendations to improve your online presence, customer experience, and lead generation.
Request Free ReviewTernova Group designs and builds modern websites, business automation, and smart digital systems for service businesses, professional firms, nonprofits, and growing local companies. We focus on the foundation most small businesses are missing — a website that does more than sit online, and back-end automation that turns visitors into leads, leads into bookings, and bookings into long-term customers.
A great small business website is fast, mobile-first, and built around clarity. We design clean, conversion-focused websites that communicate what you do, who you serve, and how customers can take the next step. Every page is structured for search engines and human readers — proper headings, semantic HTML, optimized images, and a layout that reflects the credibility of your brand. Whether you need a brand-new website or a redesign of an outdated one, we build sites that work on every screen and load quickly enough to keep visitors engaged.
Most service businesses lose hours every week to manual work: chasing inquiries, copying data between tools, sending the same emails over and over. We connect your website to the systems you already use — CRMs, calendars, email platforms, payment processors, and spreadsheets — so the busywork happens in the background. Automated lead routing, follow-up sequences, appointment reminders, and intake workflows reduce errors, improve response time, and give your team room to focus on customers instead of admin tasks.
Traffic is not the goal. Leads are. We build lead generation systems that combine clear messaging, focused landing pages, trust-building content, and conversion-ready forms. From local service businesses to professional firms, our setups capture every inquiry, score and tag the lead, and immediately route it to the right person or workflow. We pair this with SEO fundamentals — structured metadata, fast performance, and content that targets the searches your customers actually run — so your website earns visibility in both local and national search results.
Booking and customer management should feel effortless for the people you serve. We design online booking systems that let customers schedule directly from your website, choose services, pay deposits, and receive automated confirmations and reminders. On the back end, your team gets a clear customer record, easy rescheduling, and the data needed to follow up at the right time. For businesses with more complex needs, we build lightweight client portals and internal dashboards that centralize customer information, project status, and communication.
Our work is shaped by the realities of running a service business. We understand the pressure of inconsistent leads, missed follow-ups, and websites that look fine but do not convert. Every project starts with a strategy conversation about how your business actually makes money, then we design and build the smallest, cleanest system that supports it. The result is a website and operations stack that earns its place — generating leads, supporting customers, and giving you visibility into what is working.
If you are searching for a website designer, a small business automation partner, or a team that can build a complete lead generation and customer management system, Ternova Group is built for the way modern service businesses operate.